How to turn off Adobe Cloud PDF in Outlook

This article is for resolving the Adobe Document Cloud error when attaching PDFs in Outlook. Sometimes Adobe will try to attach all PDFs as links instead of files.

1. On the top right of Outlook, please click the dropdown button circled in red in the below screenshot. Then, make sure that the "Classic Ribbon" button is selected. Also, make sure that the "Always show Ribbon" button is selected.

2. Then, compose a new E-mail by clicking the "New Email" button.

3. Click the adobe "Attach File via Link" button , then click "Settings"

4. Make sure the "Never prompt while attaching" radio button is selected, then press OK.

5. Compose a new email, click the "Include" button with a paperclip button. Then select "Attach File". You can select a Recent File, or at the bottom click "Browse this PC", and navigate to a folder containing the PDF.

The PDF should now attach as a File attachment, instead of an Adobe Cloud link.