Secure Email in Shared Accounts

When secure/encrypted emails are sent to a shared mailbox, there may be issues accessing the messages. To access these emails, the best option is to use the Outlook Web client found at https://www.office.com

Sign in using your MCIU email and password
Select Outlook from the Office application options
In Outlook, right click on 'Folders' and select 'Add shared folder'
type the email address of the shared mailbox and select the acocunt from the drop down box
Select the message from the shared mailbox and it should display as intended